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UR InfoTech promises to deliver excellent customer satisfaction, obtain
customer trust, improve customer relationship value and build customer commitment.
Customer Satisfaction – We measure our success in terms of customer satisfaction.
We believe in "Customer First" strategy which is based on these fundamental principles:
Trust – We have a lasting intension to obtain the customer’s belief in our benevolence,
honesty and competence to act in the best interest of the customer.
- Clearly understanding customer's requirements
- Satisfying the
customers quickly and cost effectively.
- Improving upon processes, procedures
- Providing customized solutions with flexibility.
Relationship Value – Increased Customer Relationship Value arising out of a customer’s
association with us through presence of benefits and reduction in sacrifice.
Customer Commitment – We are committed to build and maintain a long-term relationship
with our customers.